Sacramento Local Resource Center

A practical guide to essential services, utilities, transportation, and community help across the City of Sacramento and Sacramento County.

What are you trying to sort out?

Four guides, each built around a real question.

Utilities & household services

Who to pay for power, water, and trash, and who to call when something goes out.

Public transit

How to ride SacRT: buses, light rail, fares, and the services that cover the gaps.

City & county services

Reporting potholes, streetlights, illegal dumping, and other neighborhood problems.


Community help & referrals

Food, housing, rent, healthcare, and support for seniors and people with disabilities.

Emergency, or something else?

If someone's life or safety is at risk, that's 911, no hesitation. For a mental health crisis, call or text 988. Everything else can go through 311 or the guides above.

The numbers worth saving

Local numbers first, then power and gas, then national hotlines.

NumberUse it forWhat it covers
911Someone's life or safety is at riskFire, medical, a crime in progress, a gas leak, a downed power line
311A non-emergency city or county problemPotholes, illegal dumping, missed collection. City or county depends on where you live
211Help with basic needsFood, housing, rent, healthcare. Free and confidential, 24 hours a day
811Before you digFree call (or online request) at least two working days before any digging, so underground utility lines get marked. Planting a tree, building a fence, or installing a mailbox post all count. This isn't an emergency line: if you hit a gas line or see a leak, get away and call 911

Power and gas: who serves your home?

Most homes in Sacramento County get electricity from SMUD and natural gas from PG&E, so many households need both numbers. A home with no gas service may only deal with SMUD. PG&E also provides electricity in other parts of Northern California, and a few cities run their own electric utilities, so if you live outside the county your setup may differ. Your utility bill shows which companies serve you.

NumberWho answersCall for
1-888-456-SMUD (7683)SMUD (electric)Power outages, 24 hours a day. For a downed power line, stay away and call 911 or SMUD
1-800-743-5002PG&E (electric)Power outages, 24 hours a day, if PG&E is your electric provider. For a downed power line, stay away, call 911 first, then PG&E at 1-800-743-5000
1-877-660-6789PG&E (natural gas)A gas leak or gas emergency. If you smell gas, leave the area right away, call 911, then call PG&E. This is also PG&E's 24-hour customer service line

National hotlines

These work from anywhere in the country, not just Sacramento.

NumberUse it forWhat it covers
988A mental health or suicide crisisCall or text, free, 24 hours a day
1-800-222-1222A poisoning emergency or questionThe national Poison Help line. Free and confidential, 24 hours a day, and it connects you to your local poison center. If someone has collapsed or isn't breathing, call 911
1-800-799-7233Domestic violenceNational Domestic Violence Hotline. TTY 1-800-787-3224. If you're in immediate danger, call 911

Phone shortcuts for access and travel

NumberUse it forWhat it covers
711Phone calls for people who are deaf, hard of hearing, or have a speech disabilityThe California Relay Service. Dial 711 to be connected to a relay operator who helps with the call
511Sacramento-area travel information and roadside helpTravel information by phone for the Sacramento region. It also works as a roadside help line, connecting drivers to roadside assistance and, if needed, the California Highway Patrol, as roadside call boxes are phased out

Last reviewed October 2026. We check these pages against the official sources, but agencies change numbers, hours, and programs. Confirm anything that matters before you rely on it.


Sources

We link straight to the official pages so you can check us.

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